Shipping and Returns
HB Sports shipping department will ensure all packages are shipped with extreme care.
Your Purchase From HB Is A Seamless Experience
From Order to Packaging, all the way to the Follow Up. We expect your experience to be above your standards of customer service. If you have any questions at all, or require any type of help please contact us!
Upon Purchase you will receive a confirmation email to the registered email address on your account. Once your bat has been processed and approved, you will receive a tracking number which is also delivered to the registered address. Please ensure the email address provided is correct to make the best of our tools provided.
SHIPPING:
- We ship all products out using both USPS & UPS based upon shipping times and delivery dates.
- We Guarantee Same Day Shipping MONDAY - FRIDAY before 3pm Eastern.
- All items ordered SATURDAY - SUNDAY are shipped the following MONDAY
- For any reason your bat does not ship on a normal business day, we will follow up via email in which your account is registered.
- Some Oversized Products will require shipping to be paid at checkout. Some of these products are Baseball and Softballs, Roller Bags, and some Catcher's Gear. This is 100% based on weight and size of packages.
UNITED STATES SHIPPING SERVICES:
- Economy Shipping (5-7 Business Days): Free
- UPS 2nd Day Air (2 Business Days): $10
- UPS Overnight Shipping (1 Business Day Does NOT Include Weekend Delivery): $20
INTERNATIONAL SHIPPING SERVICES:
- We only ship outside of the United States to Military Installations.
- If you would like to get a price outside of the United States please give us a call at 888-540-2287.
RETURNS:
HB Sports will accept all returns within 30 Days of the Ship Date. All Items being returned must be in the original condition, unused, in the original wrapper, and with the original receipt to ensure FULL CREDIT is received. We WILL NOT accept any C.O.D. Returns. We highly encourage you ship your items back with Insurance and Signature Confirmation for your own protection.
There will also be a 3% transaction fee removed off of all returns due to credit card processing fees that are not refunded back to us on all purchases.
If you have any questions or want to learn more about us,
please visit our contact us page, or email info@headbangersports.com 24 Hours a Day.
