Protection Status

Returns and Exchanges offers a 30 Day Return Policy on all unused items which are still in their original condition.  Items purchased at full MSRP price will be returned for a full refund, or exchanged for a different product in our inventory (Some Exclusions like Oversized Items and Shoes do not apply). 

Items that are on sale or discounted will be refunded everything but Shipping Cost, this is to ensure we do not lose money on products and stay with our lower price guarantee

If you purchased your bat from us:

  1. You're Awesome.
  2. Thank You for your support!
  3. Priority Shipping is Always Free!
  4. Returns are Free!
  5. Exchanges are Free!

The Nitty Gritty

Ordered the wrong bat? Want to Exchange for a different size? Whatever your issue or reasoning for returning we are here to help and it's on us!  Returns and Exchanges are Free (some exclusions apply)! If your item is in its original condition we will return or exchange it Free of Charge (some exclusions apply).

Thats the difference between good customer service and great which we strive for!


If you have a Defective or Broken item, most products sold at HB Sports has a 365 Manufacturer Warranty attached to them.  You can find all Manufacturer phone numbers here.  You can always give us a call anytime and we can direct in the appropriate direction to be helped.

Exchange Policy:

Filling out the exchange information does not guarantee that we will still have the item in stock at the time of the exchange. If you would like to guarantee this item, please contact us to purchase the item that you want, and we will issue a refund upon receiving your returned item.

If you need assistance finding your order number contact us by phone, email, or chat and we'd be happy to assist! You can always call us at 1-888-540-BATS and one our Baseball or Softball Experts will be happy to assist you!



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