2020 Miken Freak Primo 14" Supermax USSSA Slowpitch Softball Bat: MPMOSU
- Customer service
- usssa bat
I’m very happy on how fast the bat was delivered to my address. Second, best bat I’ve ever bought, went thru the breaking period as I saw on several videos on YouTube, after about 250 hits (strongly recommend this on a new bat)in my back yard I felt like the bat was somewhat ready. I’ve played 5 games hitting with the bat and everyone loves it, even the girls on our co-ed team love it, it just keeps getting hotter and hotter. Strongly recommend it and for sure HB sports for the customer service .
No issues whatsoever. I thought the deal was too good to be true but it wasn’t. Brand new in plastic, arrived quickly, and was a good deal.
Bought the 28 which is a bit heavier than I usually use, but a great tool. If you hit it well, the ball really flies great. For me, it's easier to place the balls in the gaps with a heavier bat. The primo feels really good with the supermax end load.
I ordered the asa instead of usssa bat by mistake. Emailed customer service, order was canceled in less than an hour. Ordered right bat soon after and it arrived in a few days. Bat is performing up to reviews and expectations. Good pop right out of wrapper and breaking in quickly.
From Order to Packaging, all the way to the Follow Up. We expect your experience to be above your standards of customer service. If you have any questions at all, or require any type of help please contact us!
Upon Purchase you will receive a confirmation email to the registered email address on your account. Once your bat has been processed and approved, you will receive a tracking number which is also delivered to the registered address. Please ensure the email address provided is correct to make the best of our tools provided.
- We ship all products out using both USPS & UPS based upon shipping times and delivery dates.
- We Guarantee Same Day Shipping MONDAY - FRIDAY before 3pm Eastern.
- All items ordered SATURDAY - SUNDAY are shipped the following MONDAY
- For any reason your bat does not ship on a normal business day, we will follow up via email in which your account is registered.
- USPS Priority Mail (3-7 Business Days): Included Free
- UPS Ground (3-7 Business Days): $5
- UPS 2nd Day Air (2 Business Days): $10
- UPS Overnight Shipping (1 Business Day): Location Based Pricing
- We only ship outside of the United States to Military Installations.
- If you would like to get a price outside of the United States please give us a call at 888-540-2287.
Most Bats sold come with a 1 (One) Year Manufacturer Warranty and a Valid Receipt from us at HB Sports.
All Warranty Claims are handled by the Manufacturer and not by HB Sports. We can direct you to the correct manufacturer website or phone number to help you out at any time!
For additional information on the manufacturer's warranty for a specific product, contact the manufacturer directly.
The following are some common manufacturers warranty replacement phone numbers:
DeMarini: (800) 937-BATS
Dudley: (800) 772-5346
Louisville Slugger: (800) 282-BATS
Miken: (877) 807-5291
Worth: (800) 423-3714
Marucci: (225) 291-2552
String King: Click Here
If you ever have any issues with a return, or a receipt you may think has been faked please Contact Us directly.
Have an unopened bat or product that is not broken and just needs to be returned to us? Give us a call at 888-540-2287 and we'll be happy to help you out!